Account Setup Guide

1. Register Your Account

Visit to log in or sign up.

Existing Members — Is this your first time visiting Smart Portal 2.0?
You will need to reset your password to gain access to the new experience, click Reset Your Password. on the login screen and an email will be sent for you to reset your password.


If You Are a New Member

Simply click the Sign Up button, enter your business email, and create a password to begin the process of registering your business. Be sure to Verify your email address.

2. Secure Your Account

When you enter Smart Portal 2.0 for the first time you will need to secure your account. There are multiple ways to do this.
Google Authenticator or similar — This method will require you to download Google Authenticator or a similar Authentication app, you will then be required to scan the QR code and enter the one time code your app provides on the Secure Your Account screen. Once completed you will be authenticated and securely logged into Smart Portal 2.0.
SMS or Text Message — This method will send your mobile device a text message with a 6-digit code that will need to be entered on the Verify Your Identity screen. Once completed you will be authenticated and securely logged into Smart Portal 2.0.
Security Key — This method should be executed only if you have a FIDO Security Key. To use your security key you will be prompted to Add Your Security Key, your browser will then direct you to insert the key into your device and use the biometric feature on your device to authenticate your identity. Once completed you will be authenticated and securely logged into Smart Portal 2.0.

3. Save Your Security Code

Account Recovery Code — This code should be saved somewhere safe. It will be utilized if you ever need to recover your account as a verification method.

4. Save Your Device

Log in Faster In The Future — If the device you are logging in on is your trusted device, then you can save it to make future logins fast and simple. Future logins will require either a fingerprint or face recognition to make logging in quick and secure.

This step is not required. 


5. Verify Your Email Address

If you have trouble receiving the email, please be certain to check your SPAM folder.

If you still cannot find this email, you may request assistance through our Live Chat feature by clicking on the chat icon    in the bottom right corner of your screen.

6. Continue Your Business Registration

You will be brought to the business registration screen after you verify your email address. Enter the legal business name and date of incorporation.

If You Are a Returning Member

You will need to Verify all your business information on your first log in. Be sure to check each of the following screens carefully, and update any information that has changed or is missing for your business. Your experience will bypass Step 7 below and proceed to Step 8.



9. Confirm Primary Contact Information

Here you can edit the information you just entered, and/or add secondary users, i.e. members within your organization who will need loan information.

Note: You can add secondary users within the Smart Portal at any time under the MY BUSINESS section.

You can change your primary contact information by clicking the small Pencil icon  in the upper right-hand corner.


10. Add Secondary Contact

Click the Add Another Contact text and enter their credentials.

The system will send them an invitation email allowing them to log in and create a password.

11. Add Additional Business Information

Enter the number of employees, your annual revenue and the industry you operate in.

Note: Begin typing your industry and it will auto-complete. Select the most relevant industry category.

You can change any of this information using the small Pencil icon  to begin editing.

14. Multiple Businesses and Loans

Existing Members – If you have already registered multiple businesses or loans to a single email address, you can navigate between businesses or loans by clicking in the top right corner where your business name appears. In that drop menu, navigate to the name of the business you’d like to select. Once selected, the business information for that account will be automatically reflected in your dashboard. You may also register another business in this menu. 

15. Adding Secondary Users

To add a secondary user to your account, simply navigate to the MY BUSINESS navigation menu item.

Navigate down to the Add New User button.

Enter their credentials.

The user will receive an invitation, create their own password and be added to the business account you selected.

To qualify for an SBA 7(a) small business loan, your business must be:

  1. U.S.-based and operated
  2. Owner supported / owner funded
  3. Eligible per the SBA’s requirements

Your loan amount will determined by the business’ average annual revenue, FICO score, and years in business