NEWITY is America’s Source for Small Business Capital, focused on empowering entrepreneurs with access to trusted loan solutions. We are looking for a Loan Closing Support Specialist.
The ideal candidate is customer centric with a desire to help and interact with customers regularly over the phone. Experience in lending or finance is a plus, but not required. This role requires strong organizational skills and a high level of attention to detail. This is a great opportunity for someone who is interested in working in a dynamic environment and wants to break into the lending space.
Responsibilities
- Follow up on Socure and void check requests
- Confirm Socure and void check accuracy against existing documentation
- Provide status updates to brokers whose clients are in closing stages
- Work with customers to complete FF&E requests, missing insurance requests, and answer questions
- Help move deals through the pipeline as requests are completed
- Assist with loan sale efforts
Qualifications
- Proficient in using Microsoft Suite including SharePoint and Teams
- Comfortable in dynamic, high-volume environments
- Exceptional interpersonal, written, and verbal communication skills
- Effective time management and self-accountability
- Comfortable using HubSpot or other CRMs is a plus
- Able to multi-task under time pressure
- Entrepreneurial spirit and willingness to take on challenges
- Ability to adapt to changing circumstances and priorities
- Comfortable working and learning independently
Benefits
- Base Rate: $22.00 per hour
- Production based quarterly incentive
- Comprehensive health, dental, and vision insurance
- Retirement plan with company match
- Paid time off and holidays
- Professional development opportunities
- Collaborative and innovative work environment
